Herve humler biography templates

  • New president, and founding member, looks to lead hotel company by staying true to its roots.
  • Name: Herve Humler.
  • He started as an apprentice in the industry, learning every aspect of the hotel business from housekeeping to food preparation.

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    FX Excursions

    Name: Herve Humler

    Title: President and COO

    Company, city: The Ritz-Carlton Hotel Co. LLC and Bulgari Hotels & Resorts; Chevy Chase, Md.

    Number of employees: 40,000 worldwide

    Recent project: For the first time in Ritz-Carlton history, we opened three hotels in one day, on May 28, 2012: The Ritz-Carlton Okinawa, The Ritz-Carlton Montréal and The Bulgari Hotel in London.

    First job: Bellman

    Little-known fact about you: I am one of the founders of The Ritz-Carlton Hotel Co.

    Your Business

    Essential business philosophy: Always keep our brand integrity, deliver exceptional service for our guests and communicate as much as we can with our employees. Our unshakeable corporate philosophy of unwavering commitment to service ensures our guests are always the priority.

    Best way to keep a competitive edge: We ensure our brand remains relevant to our consumers by having a presence in the destinations they request and providing the special experiences they want to enjoy. We recently launched our “Let Us Stay with You” program which reverses the approach of hotels asking guests to stay with them. Through artwork, film, messaging and digital media, we ask guests to allow The Ritz-Carlton to be much more than a hotel — indeed, to be that indelible memo

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    The Ritz-Carlton

    Can tell what to do tell preceding a approximately about rendering origins warm The Ritz-Carlton Hotel Company?

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    Founder Herve Humler discusses exciting new changes

    Quite literally, Herve Humler has watched The Ritz-Carlton Hotel Company rise from the ground up. One of the founders of the luxury brand, Humler has been centrally involved as it’s made many changes over the years while maintaining the same central core values.

    “Back in 1983, we founded The Ritz-Carlton to set the gold standard for luxury hospitality,” says Humler, president and chief operating officer. “We worked to create a service culture where our ladies and gentlemen were empowered to provide unrivaled experiences for our guests.

    “At the beginning, luxury was defined by traditional luxury experiences, and guests wanted a similar experience in each hotel. The luxury customer has evolved, and so has The Ritz-Carlton. We now create unique destination-inspired experiences with a clear sense of place, including The Ritz-Carlton, Dove Mountain in Tucson, Arizona, and The Ritz-Carlton, Bachelor Gulch in Beaver Creek, Colorado.”

    A Journey of Evolution

    Though originally exclusively a hotel company, The Ritz-Carlton—now a subsidiary of Marriott International—has developed several extensions, including residences, destination clubs, Ritz-Carlton Reserve, retail, golf clubs, a leadership center and Community Footprints,

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